Theory and Methodology of Value-Sensitive Design: Critical Analysis
Elena Seredkina, Elena Shironina
The paper is devoted to Value Sensitive Design (VSD). This approach, widely presented in foreign scientific and specialized literature, has not been reflected in the Russian-language discourse. The authors of the study consider the theoretical foundations and methodological tools of VSD, clarify the conceptual apparatus, and also carry out a critical analysis of some of its main provisions (in particular, the question is raised about the absence of a philosophical theory of values, the eclecticism of the modern approach, insufficiently developed methods of cooperation with engineers, designers and potential stakeholders). VSD is viewed in the context of technology assessment and socially responsible innovation. We are talking about a diverse set of practices for the rational shaping of technologies, taking into account the values of society, suggesting a more active and conscious involvement of ordinary citizens (not experts) in the discussion of issues related to the development and design of technologies. An understanding of values with an emphasis on ethics and morality raises the question of achieving a balance between competing values and choosing the desired values, taking into account the diversity of interests of direct and indirect stakeholders. In this regard, two main goals of the VSD stand out. On the one hand, it involves identifying and critically analyzing desirable or limiting values that have been (intentionally or unintentionally) inscribed into existing technologies. On the other hand, VSD offers practical recommendations on how to deliberately and purposefully inscribe socially approved values into the design of new equipment, software, databases, and algorithms. Finally, the article defines the directions of possible applied research: (a) the development of the theory and methodology of change management through structuring the change management process according to the hierarchical principle of interaction, as well as identifying persons and groups that are affected by organizational changes and how; (b) fundamental aspects of human-machine interaction, in particular, human-robot interaction (HRI), which is of great practical importance for the design and production of socially responsible service robotics.